Shipping policy

Order Processing

All orders are processed within 1 business day (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping (Australia)

We ship Australia-wide using trusted courier partners, including Sendle.

Shipping rates are calculated at checkout based on your delivery location and order weight.

Estimated delivery times:
2–7 business days after dispatch.

Delivery times may vary depending on your location.

International Shipping

International shipping rates and delivery times are calculated at checkout. Delivery timeframes vary depending on the destination country.

Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Delays

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to courier or external factors beyond our control.